Resolving Missing or Corrupted Data Warnings in Aura

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This article explains how to address Aura warnings that occur when files in a scan dataset are missing or corrupted.

Error messages

This dataset contains issues

Some files in this dataset are missing. It is recommended to re-offload this data before processing. Processing with this data may cause issues.

Missing files warning in Aura

This dataset contains issues

Some files in this dataset may be corrupted. It is recommended to re-offload this data before processing. Processing with this data may cause issues.

Corrupted files warning in Aura

Why this occurs

When a scan is loaded into Aura, the software checks whether all expected data is present and valid. If files are missing or appear corrupted, a warning is shown.

This can happen if:

  • The offload was incomplete or interrupted.

  • Files were altered or deleted after offload.

  • Data became corrupted during or after transfer.

  • Onboard processed LAS files were removed.

Onboard processed LAS files and debug bag files are not required for processing. They can be deleted, but Aura may still display a warning. Debug bag files are worth keeping, as they may be useful for troubleshooting with Emesent Client Support.

Common causes

Cause: offload did not complete fully. If Hovermap was disconnected or interrupted during transfer, not all files may have been copied.

Cause: storage corruption. Data may have become corrupted during transfer or on the storage device.

Cause: files deleted or altered after offload. If files were manually removed from the scan directory, Aura reports them as missing even if they are non-essential.

Resolution

These warnings do not prevent Aura from processing the dataset. To reduce the risk of issues:

  1. Open the scan folder in File Explorer and confirm all expected files are present. Missing onboard LAS files do not prevent Aura from processing the raw data.

  2. If the dataset was transferred from another drive or backup, re-copy the files to rule out transfer errors.

  3. If files are still missing or corrupted, perform a new offload directly from Hovermap.

  4. If only non-essential files are missing, continue processing in Aura.

Can this data still be processed?

Yes. These warnings do not stop Aura from processing scan data. They are intended to highlight potential problems that may affect results.

  • Safe to proceed if only onboard LAS files are missing.

  • Re-offload is recommended if essential files are absent or corrupted.

  • Processing Raw Data.

For assistance, contact the regional Emesent partner or the Emesent Client Support team.