Download this downgrade guide here.
This guide provides step-by-step instructions on how to safely downgrade Emesent Cortex, ensuring that you can maintain optimal performance and reliability. Before proceeding, it is essential to understand the limits of your downgrade options to avoid potential issues.
Pre-Requisites
| Hovermap ST / ST-X | Emesent Cortex and later versions |
| Hovermap 100 | Not supported |
Downgrade Limits
If you are using Cortex 3.1, you can downgrade to any version starting from Cortex 2.7.23 or higher.
If you are unsure which version to downgrade to or need assistance with a specific downgrade, please contact Emesent Technical Support Services at customer-success@emesent.io.
Instructions
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Prepare a USB drive with the preferred Cortex version you wish to downgrade to (e.g.
hvm_st_2.7.23.img). Ensure there are no other Cortex image files on the USB drive as these may be selected instead. -
Connect to the Hovermap’s Wi-Fi network and navigate to
hover.mapin a web browser.
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Expand the DEVICE section then click UPGRADE FIRMWARE.
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Insert the USB Drive into the Hovermap ST / ST-X backpanel and wait for scans to be copied across and the LED’s to enter a “Breathing Blue” state.
NOTE: Any scans not transferred will be copied onto the inserted USB drive and moved to the TRANSFERRED tab. Before proceeding, you must wait until Hovermap ST / ST-X LEDs turn a Breathing Blue state. -
Enable Allow Supported Downgrades. Then, read and acknowledge the warning and click YES. You will get a prompt that no BSP Upgrade Image file is found.
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Click NEXT to search for a Hovermap Upgrade Image file.
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If successful, the search process should find a Hovermap Upgrade Image. Check the Hovermap Version and Upgrade Version numbers to ensure they match the expected downgrade path. When ready, click NEXT to proceed with the downgrade.
