---
title: "Storage and Transport"
slug: "storage-and-transport"
updated: 2026-08-24T05:26:55Z
published: 2026-08-24T05:26:55Z
canonical: "knowledge.emesent.com/storage-and-transport"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.emesent.com/articles/llms.txt
> Use this file to discover all available pages before exploring further.

# Storage and Transport

This article explains how to handle, transport, store, and ship the Hovermap unit so that it stays in good working order. The Hovermap unit is a precision survey instrument. Careful handling protects its calibration and accuracy.

## Handling

- Treat the Hovermap unit as a precision instrument. Impacts, drops and rough handling can affect calibration and accuracy, even when there is no visible damage.
- The Hovermap unit is designed to IP65. This gives protection against dust ingress and against low-pressure water jets from any direction. The unit is not protected against impact.
- Do not operate or leave the unit in precipitation or heavy fog. These conditions can cause moisture ingress or condensation and can damage the unit internally.
- Keep the unit in its hard case when it is not mounted for a scan. Lift the unit and set it down carefully.
- If the unit is dropped or takes a significant impact, refer to [Maintenance and service](/v1/docs/maintenance-and-service) before the next scan.

## Transport

- Transport the unit in its closed hard case. The hard case protects the unit against impact, dust and moisture in transit.
- Handle the hard case carefully and protect it from impact. Do not throw or drop the hard case.
- During transport, secure the hard case so that it cannot slide, tip or take repeated impacts.
- Keep the hard case away from direct sunlight and heat sources.
- After transport from a cool environment into a hot or humid environment, let the unit acclimate for a minimum of 5 minutes before the mission. This prevents lens fogging.

## Storage

- Examine the unit before storage. Refer to [Maintenance and service](/v1/docs/maintenance-and-service).
- Disconnect the battery and remove all power and data cables from the unit.
- Make sure that the unit is clean and free from dust, debris, and moisture.
- Make sure that the USB dust cover on the rear panel is fully closed.
- Attach the protective cover to the LiDAR Puck.
- Store the unit clean and dry in its hard case, between −10 °C and 45 °C (14 °F to 113 °F).
- Do not leave the unit in extreme heat, extreme cold, direct sunlight, or damp conditions for long periods.

## Shipping

- Ship the unit in its hard case, inside a cardboard box that protects the hard case from impact.
- To return the unit to Emesent for service or repair, contact [Emesent Support](https://www.emesent.com/client-support/) first for shipping instructions.
- The Core SWX Nano 98S battery is lithium-ion and is subject to dangerous-goods regulations. Follow the regional dangerous-goods practice for the carrier and the transport mode, including any state-of-charge requirement.
- The Core SWX Nano 98S has a capacity of 98 Wh. Capacity changes how a carrier classifies a battery, so confirm the capacity before shipment.
- Original packaging is not usually necessary for returns. If a battery is damaged, contact Emesent Support before shipment.

## Related articles

- [Maintenance and service](/v1/docs/maintenance-and-service)
- [Cleaning the LiDAR lens](/v1/docs/cleaning-the-lidar-lens)
- [Charging the Hovermap Battery](/v1/docs/charging-the-hovermap-battery)
- [Hovermap Interfaces](/v1/docs/hovermap-interfaces)